Reducing Hospital Readmissions & Total Cost of Care

We have been able to achieve exceptional results for our partners and the patients they serve. Learn how we have delivered results through our high-tech, high-touch approach to value-based, community-based care management.

Measurable Outcomes

Some of the key outcomes we are able to effectively track and affect include the following:

  • 11% average reduction in cost of care
  • 10% average reduction in readmissions
  • Reduced caregiver burden
  • Decrease in clinically-inappropriate utilization by 24%
  • Increased patient enrollment in available community services
  • Improved savings in care management
  • Improved efficiencies throughout the patient care episode
  • Improved patient experiences
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Trusted Partners

Our partners experience tremendous value through our risk-sharing, patient-first approach. See what they are saying about the ICS difference.

Testimonials

Steve Allegretto,
VP of Finance,
Yale New Haven Health System

“The aspect of ICS’s services that actually matter the most is their relationships with people. They have the boots on the ground clinical people who really understand skilled nursing facility operations, and they actually talk to patients. The other providers didn’t have the experience on the data side, they didn’t have the experience with real-time patient tools and technology. That was the most impressive part of their services.”

Testimonials

Tracy King,
Chief Administrative Officer,
Starling Physicians, PC

“Value-based care requires value-based partners. ICS understands our business, they understand the post-acute and community environment and their ability to manage the whole patient experience and ensure quality patient outcomes makes them an integral part of working directly with our physicians on our value-based care journey.”

Testimonials

Khadija Poitras-Rhea, LCSW,
Assistant Vice President, Population Health
UConn Health

"We’ve worked with ICS for about a year now. From the opportunity analysis, to the education and implementation they have been with us every step of the way. The leadership team is fantastic. Our Clinical Integration Nurse is so engaged not only with our patients but with all members of the care team. The data analytics and performance reviews are critical to keep us on track and identify areas of opportunity. ICS is truly a partner in the BPCI-A program and we are so appreciative of their work."

Testimonials

Dr. Nihar R. Desai,
Medical Director for Value Innovation,
Yale New Haven Health

"When you think about the health system and ICS working together to develop an end-to-end care experience for our patients, that is what value-based care is all about."

CASE STUDIES

A Closer Look

Want to better understand what we do and how it impacts outcomes? The following case studies highlight various aspects of our clinical interventions with patients and detail key takeaways for our partners:

Reducing Unnecessary SNF Utilization Through Coordination with Community Resources

Addressing Social Determinants Leads to Better Outcomes

Monitoring Condition Changes in a SNF Prevents Unnecessary Readmission

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